Protecting Customer 隐私
在西班牙&E we take customer privacy seriously. We are committed to protecting your data. Customer data is never sold and is not shared with our trusted third party businesses who perform services related to 西班牙&E’s own business purposes without your consent.
能源资料要求 Program
To help interested customers, 监管机构, local governments and other interested third parties understand how customers of 西班牙&E use energy, we make certain information available in aggregate. We also provide access to authorized third parties to customer information.
隐私资源
Here are some online resources to learn more about customer privacy and help you protect yourself.
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Applying 隐私 by Design, a whitepaper in partnership with 西班牙&E and information and 隐私 Commissioner of Ontario, Canada
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保护我们的城市 * provides information to San Diegans on how to stay secure in cyberspace.
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Identity Theft Resource Center * provides information on how to avoid falling victim to identity theft.
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CyberHive * is an incubator and shared workspace for companies building cybersecurity products and services.
隐私智能印章
A 隐私 Seal is a graphic on a website that offers an added level of assurance for those interested in authorizing trusted sources to use their energy data. Third parties that display 隐私智能印章 have had their privacy practices reviewed by an independent privacy expert. The third parties that have received this certification will have a badge (隐私 Seal) located under the third-party application description in My Account.
授权书 (LOA)
A 授权书 (or LOA) provides you, 客户, a mechanism to authorize us to disclose data with specified third parties. It may also authorize a third party to act on your behalf. Authorizations usually involve billing calculations, EPA基准测试, correspondence in connection with accounts, investigation of utility bills, 费率分析及变动, 等.
* By clicking the link, you will leave hd2.ftigo.com and transfer directly to the website of a third party which is not part of 西班牙&E. The 条款 and 条件 and 隐私政策 on that website will apply.